Atlanta Palms Reviews
Atlanta Palms Customer Reviews (10)
- Most recent
- Oldest
Atlanta Palms Customer’s Q&A
Atlanta Palms FAQs
How do I submit a photo of my space to Atlanta Palms?
To submit a photo of your space to Atlanta Palms, you need to visit their website and find the "Submit Your Photo" page. There, you can upload a photo of your space. Their landscape designers will then enhance your photo to help you visualize what your project will look like upon completion. You should receive your custom design within 24 hours. Please note that this information is based on the most recent data available and may be subject to change. If you need further assistance, it's recommended to contact Atlanta Palms directly.
About atlantapalms.com Prices and Cost?
The website atlantapalms.com offers a variety of palm trees and other plants. They provide local delivery for $149 or offer free in-store pickup. Every palm tree they sell is backed by a 60-day guarantee. They also offer seasonal palms for your patio, deck, or pool which are easy to maintain and are priced between $149 to $299. They have a wide selection of both native and exotic palm trees. If you're looking for a specific type of palm tree, they might have it in their collection. However, for the most accurate and up-to-date pricing, it's best to check their website directly. Please note that prices may vary based on the type and size of the palm tree.
About atlantapalms.com Popular Products and Services?
Atlanta Palms is a company that specializes in providing a variety of palm trees and related services. They supply landscape contractors, homeowners, municipalities, hotels, resorts, restaurants, golf courses, and campgrounds. They can assist in design, delivery, and in most cases, installation. Their popular products include pindo palm, sabal palmetto, mule palm, windmill palm, and European fan palm. They also offer a service where customers can submit a photo of their space and their landscape designers will enhance it to help visualize what the project will look like upon completion. They also offer a fast, no-damage delivery service and a 60-day guarantee on every palm. They have a range of patio palms priced from $149 to $299 for easy maintenance and instant tropical atmosphere. They also offer a variety of other plants and services.
About atlantapalms.com Payment Method?
The website atlantapalms.com accepts all major credit cards and cash as payment methods. Please note that all sales are final and they do not accept returns of plants and trees. However, they do accept returns of non-plant and tree products within 60 days of receipt. Shipping and delivery fees are non-refundable. They also offer a free 60-day warranty on all plants and trees. If your plant dies during the 60-day warranty, you can discuss a one-time replacement. Replacement plant shipping cost, taxes, delivery, and installation is at the customer's expense. They also offer a two-year extended warranty option on most items available at checkout for an additional fee. This is a two-year, one-time replacement warranty. Shipping costs, taxes, delivery, and installation are at the customer’s expense for this extended warranty. They require you to submit a photo to verify that your plant has not survived. Once they have verified your claim, they will issue a store credit to order your replacement. Neglect or purchasing plants that are not suitable for your growing zone void their warranty guarantee. You can submit a warranty claim by giving them a call or emailing them. If you want to add their 2-Year Warranty to an existing order, you can contact them within 7 days of receiving your order and they will get you set up.
atlantapalms.com Return Policy?
AtlantaPalms.com has a shipping policy and a return policy. They deliver within a 60-mile radius of their Alpharetta, GA nursery location. The delivery cost is $149 for up to 30 miles and $249 for 31-60 miles. For potential delivery beyond 60 miles, customers are advised to call them. They also offer installation services, but only in the greater Atlanta area. The installation cost varies by product and is displayed once you place your products in the cart. Installation requires delivery by them.
As for the return policy, all sales are final. They do not accept returns of plants and trees. However, they do accept returns of non-plant and tree products within 60 days of receipt. Shipping and delivery fees are non-refundable.
They offer a Perfect Palm Guarantee™ where they guarantee that you will receive healthy, high-quality palm trees and plants. If you're not satisfied with the health or quality of your purchase within the first seven days of receiving your plants, they advise you to contact them so they can make things right. They also offer a free 60-day warranty on all plants and trees. If your plant dies during the 60-day warranty, they advise you to call them so they can discuss a one-time replacement. Replacement plant shipping cost, taxes, delivery, and installation is at the customer's expense. They also offer a 2-Year Extended Warranty option on most items available at checkout. This is a two-year, one-time replacement warranty. Shipping costs, taxes, delivery, and installation are at the customer’s expense. They require you to submit a photo to verify that your plant has not survived. Once they have verified your claim, they will issue a store credit to order your replacement. Neglect or purchasing plants that are not suitable for your growing zone void their warranty guarantee. Submitting a warranty claim is easy. They advise you to call them or email them. You can add their 2-Year Warranty to an existing order by contacting them within 7 days of receiving your order.